Privacy and Cookie policy

Effective June 27, 2018

Bioagricert srl Unipersonale (“Company” or “we”), a Foodchain ID Group company, respects your privacy and is committed to protecting it through compliance with this Privacy Policy (the “Policy”). This Policy is intended to help you understand what information we collect when you visit our websites: bioagricert.org and transparent-check.com (collectively, “our Websites”), why we collect it, and how you can access, update, manage, export and delete your information. By accessing or using this website, you accept this Privacy Policy. Please read this Policy carefully to understand our practices regarding your data and how we will treat it.

For the purposes of the General Data Protection Regulation (GDPR), the data controller is Bioagricert srl Unipersonale whose contact information is available below.

In this Policy we use the term “Designated Countries” to refer to countries in the European Union (EU), the European Economic Area (EEA) and Switzerland. If you are a resident of the Designated Countries, you have a number of important rights that we want you to know about. These rights will be indicated by reference to the Designated Countries where applicable.

 

Data we collect from you

 

Data Sources

This policy applies to the data we collect:

• On this website.
• In any electronic messages between you and this website.
• Offline or through any other medium, including any other website operated by the Company or any of our affiliates and subsidiaries.

This policy does not apply to data collected by:

• Any third party, including through any application or content (including advertising) that may be linked to or accessible from the Website.

What data we collect

We collect data to provide better services to all our users, from remembering your preferences to contacting you about specific services or opportunities that may interest you. The information we collect and how that information is used depends on how you use our services.

We collect and process some or all of the following types of information:

• Information you provide by filling in forms or creating an account on the Website. This may include information you provide when registering to use the Website or provided when requesting further information or services, such as: full name, email address, telephone number, postal address and IP address. We may also ask for information when a problem with the website is reported.
• Records and copies of correspondence (including email addresses), if you contact us.
• Details of all actions that the user takes through the website and the provision of services to the user.
• Details of your website visits including, but not limited to, traffic data, location data and other communication data.

If you choose to create an account on our website, you must provide your full name, email address, telephone number, postal address and IP address. We will inform you at the time of collecting such information, if this is necessary.

How we use data

We may use the information we collect in various ways to provide our service, including:

• To ensure that website content is presented in the most effective manner for you and your computer, and to understand and analyze usage trends and preferences, improve our services, and develop new products, services and features.
• Operate, maintain, improve and provide all functionality of our services, provide our services and the information you request, respond to user questions and provide support to users regarding our service.
• Inform you about changes to our services and provide information relevant to your use of the services.
• Provide information, products or services that users request from us or that we believe may be of interest to them. You have the opportunity to choose not to receive promotional communications.
• We use your data (including your communications) if we believe it is necessary for security purposes or to investigate possible fraud or other violations of our Terms of Use or this Policy and/or attempts to harm other users.

We will occasionally contact users via email, telephone and/or notices posted on our website. We will send them messages about the availability of our services, security or other service-related issues. We will also send messages about how to use the services, network updates and promotional messages. Users can contact us at any time using our contact details below to change their communication preferences. We ask that you understand that you cannot opt out of receiving service messages from us, including security and legal notices.

Legal basis for the processing of your data

We will only collect and process your data where we have lawful bases. Legal bases include consent (where you have given consent, which can be revoked at any time by contacting us), contract (where processing is necessary for the performance of a contract (for example to provide requested services) and legitimate interests.

If you have any questions about the legal bases on which we collect and use your personal data, please contact us using the contact details provided below.

Share your information

We do not share your personal information with advertisers, other companies or individuals outside of Foodchain ID Group, Inc. except as follows:

Disclosure required by law/on a legal basis

We may need to share your information when we believe it is necessary to do so by law or to protect the rights and safety of you, us, or others. We may need to disclose your information when required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against third-party claims or allegations, (4) protect the security or integrity of our Service (for example, by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of the Company, our users, personnel or otherwise. We will notify you of legal requests to share your personal data where appropriate, in our judgment, unless prohibited by law or court order or when the request is an emergency. We may contest such requests when we believe, in our discretion, that the requests are excessive, vague, or lack adequate basis, but we do not promise to contest every request.

For external treatment

We may provide personal data to our affiliates, i.e. any entity belonging to the Foodchain ID Group, according to our procedures and in accordance with this Privacy Policy and any other appropriate confidentiality and security measures.

Merger, acquisition or sale of assets/businesses

If the Company is involved in a merger, acquisition or sale of assets/assets, we may disclose personal data to the prospective seller or buyer of such assets or assets. We will continue to ensure the confidentiality of your personal information and will notify affected users before their personal information is transferred or becomes subject to a different privacy policy.

How we store data

Safety

We take industry standard security measures to ensure that all personal data is kept secure, including security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, for as long as you use our services. We limit access to your personal data to those who have a genuine business need to have access to it. Those who process your information will only do so in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any relevant authorities of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the Internet is not completely secure.

While we will do our best to protect your personal data, we cannot guarantee the security of any data you transmit to the Website, so any transmission remains at your own risk. Once we receive your information, we will use strict procedures and security features to prevent unauthorized access.

Transfer of data to another country

We may store and use your data outside your country. We process data both inside and outside the European Union and rely on authorized mechanisms to legally transfer data across borders. The countries in which we process data may have different and potentially non-protective laws, i.e. the mandatory laws of your country but we will use the standard contractual clauses approved by the European Commission regarding the protection of personal data. These clauses are contractual commitments between companies transferring personal data, binding to protect data privacy and security. These clauses are designed to help safeguard your privacy rights and provide you with solutions in the unlikely event of misuse of your personal data.

Data update

If your personal information changes, you can contact us to request an update or correction using our contact details. We will attempt to update information about your personal data within thirty (30) days of the date of your update request, in order to ensure that the information we hold about you is as accurate and up-to-date as possible.

Where we store the data

The data we collect and process as a result of your use of the Services may be transferred to, and stored in, a country outside of the Designated Countries. It may also be processed by our employees who operate outside of the Designated Countries and who work for us. Such employees may be involved in, among other things, fulfilling your requests, processing your payment information and providing support services. By submitting your personal data and accessing this website, you agree to the transfer, storage or processing.

How long we keep your data

We retain your data for as long as we need to retain it for legitimate business or legal purposes. Some data you can delete whenever you want, some data is automatically deleted, and some data is retained for longer periods of time when necessary. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

Access, correct, delete your data

You can contact us at any time at dpm@bioagricert.org to:

• Request access to your data that we hold
• Correct your data that we hold
• Delete your data that is in our possession
• Export a copy of your data that we hold about you if you wish to transfer it to an entity outside of the Company.

There are other ways to control the data we collect, including:

Browser settings: For example, you can configure your browser to indicate when a cookie is set in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But please note that our Services may rely on cookies to function properly and for other purposes, including remembering user preferences.

Your rights

If you reside in the Designated Countries, you benefit from a number of important rights that we want you to know about. The rights available to you depend on the reason why we process your data:

• Access and request copies of the personal data we hold about you
• Request that we correct any errors in the personal data we hold about you
• Request deletion of your personal data in certain situations and as permitted by law
• Request the transfer of your personal data and receive your personal data that you have provided to us, in a structured, commonly used and machine-readable format
• Object at any time to the processing of personal data concerning you
• Object to decisions made by automated means that produce legal effects that concern or affect you
• Object to our processing of your personal data in certain situations
• Restrict our processing of your personal data in certain circumstances

If you would like to exercise any of these rights, please contact us using dpm@bioagricert.org .

Third Party Websites

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please be aware that these websites have their own privacy policies and terms of use and that we assume no responsibility or liability for these policies and terms of use. Please review these policies before submitting any personal data to these websites.

Compliance and collaboration with the competent authorities

We review this Policy periodically and ensure that your information is processed in a manner that complies with this Policy. We are confident that we can resolve any questions or concerns you may have regarding our use of your data.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We will cooperate with relevant regulatory authorities, including local data protection authorities, to resolve any complaints relating to data transfer that we are unable to resolve directly.

If you reside in the Designated Countries, you can lodge a complaint regarding the processing of your personal data with a supervisory authority in the Member State where you reside, where your work takes place or where the alleged infringement occurred.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you via the Website. Your continued use of the services and website will be deemed acceptance of the Privacy Policy. We always indicate the date on which the last changes were published and offer access to archived versions so that you can consult them.

IP address and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, customer support and to gather aggregate information for internal reporting purposes.

Furthermore, our website uses cookies. A cookie is a small file of letters and numbers that we place on your computer, with your consent. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and also allows us to improve the website itself.

Some of the common uses of our cookies are as follows:

• Recognize and count the number of visitors and see how visitors move around the site when they use it. This helps us improve the way our website works, for example by ensuring that users find what they are looking for easily.
• Identify and authenticate a user on different pages of our website, within our website, in a session or sessions. This way the user does not need to provide a password on every page they visit; And
• Be able to retrieve previously stored user data, such as information that the user has previously submitted to the Website, so as to facilitate the reuse of that information by the user.

 

Contact

Contact forms

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal Data collected: Name and Surname, Company, E-mail address, Sector, VAT number, Telephone number, Country.

Contact by telephone

Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as to satisfy requests for support.
Personal Data collected: Telephone number.

Subscription to mailing list or newsletter

By registering on the mailing list or newsletter, the user’s email address is automatically added to a contact list to which email messages containing information relating to the company’s activity can be sent. Your email address may also be added to this list as a result of registering on this website or after making a purchase.
Personal data collected: Cookies, usage data, IP, Name and Surname, Company, E-mail address, Sector.

Statistics for data collection

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of user behavior.

ShinyStat Free (SevenData S.p.A.)

ShynyStat is a statistics service provided by ShinyStat S.p.A. (SevenData S.p.A.).
This statistics service makes the user’s IP address anonymous.
Personal data collected: Cookies and usage data.
Place of processing: Italy – Privacy Policy – Opt Out

 

Management of cookies for all other possible services used

Our Website may contain links to other websites or services that have their own privacy policy which may be different from that adopted by the Data Controller and who therefore is not personally responsible for these sites or tools.
To manage these cookies: YourOnlineChoices

 

Management of cookies via browser configuration

In addition to what is indicated in this document, the user can manage preferences relating to Cookies directly within their browser and prevent – for example – third parties from installing them.
Through the browser preferences it is also possible to delete Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this website is possibly saved. It is important to note that by disabling all Cookies, the functioning of our Website may be compromised. You can find information on how to manage cookies in your browser at the following addresses:

• Microsoft Windows Explorer
• Mozilla Firefox
• Google Chrome
• Apple Safari

 

Contacts

All questions, comments and requests regarding this Privacy Policy should be directed to: dpm@bioagricert.org

Data Controller:
Bioagricert srl Unipersonale
Via dei Macabraccia 840033 Casalecchio di Reno (BO)
Tel. +39 051 562158

 

Last update: 07/11/2024